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Frequently asked questions about buying tickets online

Purchase in advance

You can buy your ticket online within 14 days before the trip.

15 minutes before departure

Tickets cannot be purchased online within 15 minutes of departure!


Certain discounted tickets requiring proof of eligibility cannot be purchased via the online ticketing platform, but only in person at the port ticket office.

Student and pensioner ID card

Bring your student / pensioner ID to prove entitlement to the discount!

Ferry tickets

In the case of ferry services, only pedestrian and cycle tickets can be purchased online. Passengers traveling by vehicles need to purchase tickets at the ticket office. Ferry tickets purchased online can be used for any ferry service the specified validity period, regardless of the selected departure time.

Group tickets

Only individual tickets can be purchased on our online ticketing site, while tickets for groups are sold through our customer service.